ACTE's 2003 Executive Forum Series: Where issues are discussed, insights shared and solutions formed.

Travel Management: An Investment in Enterprise Growth

As a Corporate Travel Manager in today's business environment, you need more than just the traditional skills associated with travel management. Now more than ever you are called upon to take the lead on meetings consolidation, utilizing the latest travel technology, and capitalizing on win-win relationships with strategic partners. This forum was developed to provide you with the strategic approach you need to ensure you successfully navigate the challenges associated with these initiatives.

In addition, attending this event will keep you up to date on important issues facing the industry, and connected to your local community of travel professionals.



  Agenda
8:00 a.m. - 8:45 a.m. Registration and Continental Breakfast
8:45 a.m. - 9:00 a.m. Welcome Remarks
Presenter:
Mark Williams, ACTE President
Director, Travel and Meeting Management PricewaterhouseCoopers, LLP
9:00 a.m. - 9:45 a.m. Keynote Presentation
Presenter:
Trip Davis
President and CEO, TRX, Inc.
9:45 a.m. - 10:30 a.m. Are Off-shore Call Centers In Sync with Your Corporation’s Culture?
Economists have a term for it—off-shoring. There has been a recent acceleration of shifting US corporate services to off shore locations. This has been driven by technology expertise among the populations of India, Russia, China and the Philippines and the establishment of high-speed digital connections, making it far easier to communicate from afar. Many say this strategy is a vital way to build a global company and to serve customers in a 24/7, follow-the-sun model. Learn if this model can work for the internal customer—the business traveler.
Presenter:
Anish Nanavaty, Sr. Executive Vice President, Client Relations and Business Development, WNS North America
10:30 a.m. - 11:00 a.m. Coffee Break
11:00 a.m. - 12:00 p.m. The Strategic Benefits of Meetings Management Consolidation
This dynamic session will zero in on a high level rationale for meetings consolidation as well as explanations for what needs to be managed, ways to manage, and an overview of technology support solutions
Moderator:
TBD
Presenter:
John Pino, chairman and CEO, StarCite
Corporate Travel Managers, TBD
12:00 p.m. - 12:45 p.m. Networking Lunch
12:45 p.m. - 1:30 p.m. Is the Airline Pricing Model Broken?
It's time to take a walk in the shoes of the pricing and revenue manager. Listen to how Delta manages the ever-changing effects of price and cost influencers.
Presenter:
Bryan Keaveny, Director, Domestic Revenue Management, Delta Air Lines

 

  Hotel Accommodations

Hyatt Regency Atlanta
265 Peachtree St, NE
Atlanta, GA 30303

For reservations please call the Hyatt Regency Atlanta at 404-588-4838
A special room rate of $129 will be available to all Forum attendees.

 

  Local Sponsor

   

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