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ACTE's 2003 Executive Forum Series: Where issues are discussed,
insights shared and solutions formed.
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Travel Management: An Investment in Enterprise Growth
As a Corporate Travel Manager in today's business environment, you need
more than just the traditional skills associated with travel management.
Now more than ever you are called upon to take the lead on meetings
consolidation, utilizing the latest travel technology, and capitalizing on
win-win relationships with strategic partners. This forum was developed to
provide you with the strategic approach you need to ensure you successfully
navigate the challenges associated with these initiatives.
In addition, attending this event will keep you up to date on important
issues facing the industry, and connected to your local community of travel
professionals.
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Agenda |
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8:00 a.m. - 8:45 a.m. |
Registration and Continental Breakfast |
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8:45 a.m. - 9:00 a.m. |
Welcome Remarks
Presenter:
Mark Williams, ACTE President
Director, Travel and Meeting Management PricewaterhouseCoopers, LLP
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9:00 a.m. - 9:45 a.m. |
Keynote Presentation
Presenter:
Trip Davis
President and CEO, TRX, Inc.
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9:45 a.m. - 10:30 a.m. |
Are Off-shore Call Centers In Sync with Your Corporation’s Culture?
Economists have a term for it—off-shoring. There has been a recent acceleration
of shifting US corporate services to off shore locations. This has been driven by technology
expertise among the populations of India, Russia, China and the Philippines and the
establishment of high-speed digital connections, making it far easier to communicate
from afar. Many say this strategy is a vital way to build a global company and to
serve customers in a 24/7, follow-the-sun model. Learn if this model can work for
the internal customer—the business traveler.
Presenter:
Anish Nanavaty, Sr. Executive Vice President, Client Relations and Business Development, WNS North America
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10:30 a.m. - 11:00 a.m. |
Coffee Break
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11:00 a.m. - 12:00 p.m. |
The Strategic Benefits of Meetings Management Consolidation
This dynamic session will zero in on a high level rationale
for meetings consolidation as well as explanations for what needs to
be managed, ways to manage, and an overview of technology support solutions
Moderator:
TBD
Presenter:
John Pino, chairman and CEO, StarCite
Corporate Travel Managers, TBD |
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12:00 p.m. - 12:45 p.m. |
Networking Lunch
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12:45 p.m. - 1:30 p.m. |
Is the Airline Pricing Model Broken?
It's time to take a walk in the shoes of the pricing and revenue
manager. Listen to how Delta manages the ever-changing
effects of price and cost influencers.
Presenter:
Bryan Keaveny, Director, Domestic Revenue Management, Delta Air Lines |
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Hotel Accommodations |
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Hyatt Regency Atlanta
265 Peachtree St, NE
Atlanta, GA 30303
For reservations please call the Hyatt Regency Atlanta at 404-588-4838
A special room rate of $129 will be available to all Forum attendees.
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Local Sponsor
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