ACTE's 2003 Executive Forum Series: Where issues are discussed, insights shared and solutions formed.

Surviving and Thriving Amidst Change

The Latin American business travel market has realized a number of successive changes to the environment that took other regions years to get a handle on. As some of these trends seem to be flowing from the north, Brazil has a unique advantage--to learn from the experience of these others how to survive and thrive during this intense period of change.

  Agenda
09:30 a.m. - 10:00 a.m. Registration and Refreshments
10:00 a.m. - 10:15 a.m. ACTE Welcome & Update
10:15 a.m. - 11:15 a.m. Managing the Changing Economics of Business Travel
As vendor commissions are slashed and eliminated, new compensation schemes are emerging. How do you convince your company that a service they previously received free is now going to cost? How do you and your agency partner decide on appropriate compensation? Is there an upside to paying for service for the corporation? These and other aspects of changing compensation will be discussed with industry veterans.
Presenters:
William DeCanio, Manager - Regional Sales & Marketing, Latin America, United Airlines
Enrique Denis, Project Manager, Decision Science-Pricing Group, American Express
Jane Gardner, Manager, Americas Travel, Cisco Systems
11:15 a.m. - 12:15 a.m. The Case for Self-booking Tools in the Brazilian Market
The use of self-booking tools is beginning to emerge in the within some corporations. Learn from the pioneers in this endeavor why their companies made the decision for their Latin American employees to use them. What preparations were made to ensure employee acceptance and high adoption rates.
Moderator:
Travel Management Company TBD
Presenters:
Corporate Travel Manager TBD
GDS/Self Booking Tool Provider TBD
12:15 p.m. - 1:15 p.m. Lunch
1:15 p.m. - 2:00 p.m. Keynote Presentation
Better Management through Technology Solutions
Presenter:
Executive from a Technology Company
  Forum Location & Hotel Accommodations
Gran Meliá Mofarrej
Alameda Santos
1437, Sao Paulo, Brazil


  ACTE Latin America Executive Forum Sponsor

   

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