Central Canada Regional Forum
Managing Change: Thinking Outside the Box
Sheraton Centre Toronto Hotel
October 15, 1998
ACTE Member - $95
Non-Member - $135
Register now!
| 8:00 a.m.- 8:45 a.m. |
Registration and Continental Breakfast
|
| 8:45 a.m. - 9:00 a.m. |
Welcome and Introductions
Patricia Bates
Travel Manager, Hewlett-Packard (Canada) and member, ACTE Board of Governors
Angela Jefferies
National Account Director, Delta Hotels & Resorts and Co-Chair, Central
Canada Regional Forum
Wendy Sue Lyttle
Director of Sales, Canadian Professional Sales Association and Co-Chair,
Central Canada Regional Forum
|
| 9:00 a.m. - 10:30 a.m. |
"Mergers and Acquisitions--Good News or Bad"
Moderator:
Julie Charles
Corporate Travel Management Magazine
Panelists:
Danielle Waters
National Director of Marketing, The Rider-BTI Travel Group
Allister Paterson
Vice President Sales
Canadian Airlines/American Airlines
Linda Tuck
Strategic Sourcing
Bank of Montreal
|
| 10:45 a.m. - 12:00 p.m. |
"Y2K--Problems, Common Misconceptions, Exposures and Disruptions"
Facilitator:
Doug Stuewe
Director, Corporate Acquisitions & Negotiations
Canadian Broadcasting Corporation
Presenters:
Calvin Wood
Y2K Project Manager
AMEX Canada Inc.
Kevin Pearce
National Technology Consultant
AMEX Canada Inc.
|
| 12:00 p.m.- 1:30 p.m. |
Networking Luncheon
|
| 1:30 p.m.- 3:00 p.m. |
"Risk and Exposure"
Panel Discussion will include representatives from the car rental, hotel
and airline industries.
|
| 3:15 p.m. - 4:00 p.m. |
"Thinking Outside the Box"
Renee Peterson
President
C.A.P. Inc.
|
| 4:00 p.m. - 5:30 p.m. |
Reception
|
| 5:30 p.m. |
Adjournment
|
PRESENTATIONS
Mergers and Acquisitions: Good News or Bad
Listen to the experts discuss the recent mergers and alliances in the
airline, hotel, agency and corporate environments. Learn what it means to
the consumer, the traveller and travel manager. Learn how these changes
effect the service we receive and where they will take us in the future.
Y2K--Problems, Common Misconceptions, Exposures and Disruptions
The dilemma surrounding the Y2K debacle is gaining frantic attention
as the next century quickly approaches. The first half of this session will
examine how one company, American Express, has organized its' Y2K efforts.
The discussion will focus on the following topics: What is the Year 2000
problem? What are some common misconceptions? How could Y2K effect the travel
industry and your business? What steps is American Express taking to minimize
its exposure to Y2K related disruptions?
The second half of the session highlights technologies that will dramatically
change the way companies book and manage business travel in the future.
Revolutionary new products such as online corporate travel services and
smart cards will be presented.
Risk and Exposure
Business travel involves complex risk and liability issues for both travellers
and companies. Travel managers must be knowledgeable about these issues
in order to prepare their travellers, companies, and policies accordingly.
In this two-part session, expert panelists will explain the trends and potential
risks involved while travelling and offer valuable take-away information
to help you protect your company from risk and exposure. A second panel
of car rental, hotel and airline representatives will address the steps
travel suppliers must take in ensuring safety.
Thinking Outside the Box
Companies are looking more and more internally for management and staff
to think more creatively and to contribute more to business plans. How are
employees changing their mindset with their already hectic schedules and
limited time for creativity? This session will feature an expert who will
present ways to discard old paradigms and show how "thinking outside
the box" will open even more doors in today's busy working environment.
Other Sponsors:
Air Canada
Amex Canada
Avis Rent A Car System, Inc.
Canadian Airlines International Inc.
Canadian Pacific Hotels & Resorts
Canadian Professional Sales Association
Corporate Travel Management Magazine
Delta Hotels & Resorts
GTS Global Travel Solutions
Hertz Canada Limited
National Tilden Interrent
The Rider--BTI Travel Group
Roos Travel Group
Starwood Hotels & Resorts
Travel Trust International
US Airways
ACTE wishes to thank all sponsors for their support of both
the organization and the Central Canada Regional Forum.
Committee Members:
Angela Jefferies (Co-Chair), Delta Hotels & Resorts
Wendy Sue Lyttle (Co-Chair), Canadian Professional Sales Association
Patricia Bates, Hewlett-Packard (Canada)
Patricia Ann Huss, Wyndham Bristol Place Hotel
Catherine McAuley, Sheraton Centre Toronto Hotel
Walter Mills, Hertz Canada
Mike Moretti, Canadian Airlines/American Airlines
Danielle Waters, The Rider--BTI Travel Group
ACTE wishes to thank all committee members for their coordination
of the Central Canada Regional Forum.
Hotel Accommodations
For hotel accommodations, please contact the Sheraton Centre Toronto
Hotel directly at 416-361-1000 or 1-800-325-3535. A rate of $145.00 Canadian
single/double (plus tax) has been established. Please refer to ACTE when
making reservations. Please make your reservations by September 22, 1998
in order to receive this special rate. The hotel's address is 123 Queen
Street West, Toronto, Ontario. M5H 2M9
Cancellation Policy
No refunds will be given after October 7, 1998. |