Toronto Regional Forum

"Advancing The Future of Travel Management"
October 15, 1997
Delta Chelsea Inn

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7:45 a.m. - 8:30 a.m	Registration & Continental Breakfast
8:30 a.m. - 9:00 a.m.	Welcome & Introductions Patricia Bates Travel Manager, Hewlett-Packard (Canada) Ltd. and ACTE Central Canada Regional Director Tony Lupo Director of Sales, Corporate Services, AMEX Canada, Inc. and Co-Chair of Central Canada Regional Forum Wendy Sue Lyttle Director, Member Benefits, Canadian Professional Sales Association and Co-Chair of Central Canada Regional Forum
9:00 a.m. - 10:15 a.m.	"Ticketless Travel 101" Moderator: Doug Stuewe Director, Corporate Acquisitions and Negotiations, Canadian Broadcasting Corporation Panelists: Antony Antoniadis Manager, Distribution Products, Air Canada Jack Burkholder SABRE Electronic Ticketing Product Manager, SABRE Travel Information Group Karl Higeli V.P. Technology, Global TravelSolutions Donna Shum Manager, Travel Automation, Canadian Airlines
10:30 a.m. - 12:00 p.m.	"The Evolution of Travel Consulting" Moderator: Bob Burke Consultant, T&E Management Group Panelists: Samir Andraos President, Aim International Management David Lawrence Associate, William M. Mercer Dallyce Macas V.P. National Corporate Consulting, The Rider Travel Group George Szewchuk V.P. Purchasing, Maple Leaf Mills
12:00 p.m. - 12:45 p.m.	Lunch
12:45 p.m. - 1:15 p.m.	"How Safe Are You When Traveling on Business?" Kevin Coffey Security Specialist, Los Angeles Police Department
1:30 p.m. - 3:00 p.m.	"Crossing The Borders of Technology" Moderator: Joseph Monaghan V.P. Interactive Travel Group, American Express Panelists: Matt Scherb Director, Multinational Business Development, Carlson Wagonlit Travel SABRE Representative Independent Consultant
3:15 p.m. - 4:30 p.m.	"Communicating Your Company’s Travel Policy... Is The Message Getting Through?" Moderator: Brent Edwards Manager, Consulting Services, AMEX Canada, Inc. Panelists: Deborah Allanson Manager, Travel Management/Strategic Sourcing, Royal Bank of Canada Heather Martino Manager, Procurement and Corporate Travel, Xerox Canada Bob Motz V.P. Corporate Controller, Motorola Doris Schultz-Knutsson Director, Travel Negotiations, Noranda Leasing Ltd.
4:30 p.m.	Closing Remarks
4:45 p.m.	Networking Reception

Session Descriptions

"Ticketless Travel 101"
Experts from the airline, agency and CRS world will participate in a discussion covering the latest developments in electronic ticketing and how corporations and travelers can best take advantage of this emerging technology.

"The Evolution of Travel Consulting"
This informative panel discussion will examine why there has been a sudden rise in the use of consultant services in the travel industry: both using internal consultants and those working independently.

Why is there a need for an independent consultant and what is his/her role? Find out the pros and cons of establishing a Client/Agency/Outside consultant relationship, as well as identifying the necessary skill set of an effective consultant.

"How Safe Are You When Traveling on Business?"
Too many travel managers find out about safety issues after it’s too late and there’s been an incident or accident. With more and more business travelers on the road, safety and security has become a vital concern. How can you protect travelers from crime and terrorism? In addition to addressing personal safety and security issues, this session will also cover the protection of crucial business documents and property, such as laptop computers.

"Crossing The Borders of Technology"
Even a company performing at the best-in-class level has opportunities to further drive down process costs by adopting an automated booking solution. A new generation of interactive tools is becoming available. These tools can provide a wealth of vendor and destination information that can significantly reduce the time and hassle of planning and processing a business trip.

"Communicating Your Company’s Travel Policy...
Is The Message Getting Through?"
What are the components of a successful travel policy? What is the purpose? What should be included and who should monitor it? What are the effects of compliance measurement?

This session will provide an overview of the key elements in preparing a travel policy and some trends. A panel of corporate travel experts will share their best practices in the following areas: content, communication, compliance and results.

Hotel Accommodations
For hotel accommodations, please contact the Delta Chelsea Inn, directly at (416) 595-1975, or 1 (800) 268-1133. A rate of $114 single/134 double (plus tax) has been established. Please refer to the "GI-ACTE" block when making reservations. The hotel’s address is 33 Gerrard Street West, Toronto, Ontario M5G 1Z4

CANCELLATION POLICY
No refunds will be given after October 7, 1997.

To request a conference brochure: [email protected]