Register Now: Europe Registration Form, North America Registration Form

Conference Agenda

Sunday, November 2, 1997

Sponsors: Air Canada, Lufthansa German Airlines, United Airlines and SAS (members of the Star Alliance)

Join old friends and new in this fascinating museum which depicts the interrelationship of technology, science, history, art and politics.

ACTE's President, Earl Foster, and event co-sponsors Business Travel International and Continental Airlines, invite you to top off the evening's activities with a nightcap in the spectacular Presidental Suite at the Radisson/SAS hotel.

Bill Delaney
Bureau Chief - Berlin, CNN

Bill Delaney will offer a first-hand look at the current European landscape, including employment trends and the EURO. Mr. Delaney has won several journalism awards; most recently an "ACE" award for his coverage of the 1996 Russian elections.

*Internet/Intranet: What are they? Why are they important?, and How to use them.
*Navigating the Globe - What to Know When Negotiations Go Global
*Environment, Health, Safety, Security - Ethical Issues and Corporate Responsibility
*In Distribution We Trust

*Data-Security, Safety and Protection
* Navigating the Globe - What to Know When Negotiations Go Global
*Expanding Communication in a Shrinking World
*The European Union

Come hear this panel of true road warriors explain how business t travel effects their jobs, as well as their everyday life. These frequent travelers will explain how technology has changed and enhanced their travel experience, and offer travel managers and travel suppliers unique insight on how to help them get their jobs done.

*Re-Designing the Travel Expense Reporting and Reimbursement Process, Part I
*Deregulation and Cross Border Ticketing
*Global Travel Policies-Multicultural Pitfalls and Pratfalls
* Internet/Intranet: What are they? Why are they important? and How to use them.

Keynote Presentation: "Quantum Leap Thinking: Breaking Barriers"

James Mapes, Founder, Quantum Leap Thinking

James Mapes is a master at helping people shift perceptions and this presentation will do just that. In this exciting audience participation presentation, Mr. Mapes will show delegates how to think "outside of the box" about such challenges as managing change, turning fear into power, unifying vision, challenging assumptions, applying imaginiation and taking risks.

*Automated Travel Expense and Reimbursement System Implementation and Change Management Issues, Part II
*Excellence the Ritz-Carlton Way
*Benchmarking
*Global Travel Policies - Multicultural Pitfalls and Pratfalls

Gather at the hotel for a appertif prior to the closing gala.

This newly renovated museum is the scene for a spectacular evening featuring an array of German cuisine and entertainment. The museum, commissioned by Frederick I of Prussia, is the oldest building on the famous avenue Unter den Linden.