Amsterdam Education Forum with CORTAS

28 June 2018

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Forum Theme: Making Corporate Travel Less Complex
ACTE research supports there is a clear need to generate less complexity across corporate travel programmes
to create transparency and efficiencies, support the role of the Travel Manager, control costs and enhance
the experience of the travellers. Let’s make it as easy as possible by making our own jobs and programs ‘simpler’!

Venue Host:   
   Event Sponsors:  

Special Travel Offer!

Thalys is pleased to offer a limited number of train tickets
connecting Belgium with the Netherlands! Click to apply
Don't forget to register for the event at the bottom of this page.


Moderator of the Day:  Chris Pouney, Independent Business Travel Consultant

9:15 - 10:00 | Registrations and Networking & Welcome Coffee

10:00 - 10:10 | Opening and Welcome

Stephanie Smook
, Acting Regional Director EMEA, ACTE  & Managing Director, CORTAS
Marga Plukker, Chairman, CORTAS

10:10 - 10:25 | International Business Travel Trends & Developments

Stephanie Smook, Acting Regional Director EMEA, ACTE 

10:25 - 10:45 | Industry Perspective on “Simplification in Business Travel”

Jason Long,
Board Member & VP of Corporate Solutions, HRS

10:45 - 11:00 | Coffee Break

11:00 - 11:45 | Session 1 A - What are the Drivers of a Corporate Travel Programme?
Cost control, Duty of Care, KPI’s on productivity, traveller centricity, booking methods? Nowadays it is travel simplicity that is most important! How to manage your stakeholders internally, what are the developments and where is the focus? Programme drivers change according to the role taken by the Travel Manager within the company, and what the company expects from it: HR, finance, security, procurement? They all have their own agenda, so it is difficult to find a common ground. Discuss with your peers in round table discussions.

11:45 - 12:30 | Session 1 B - What are the Drivers of a Corporate Travel Programme?
Hear from industry experts in an open debate on stage.

Jan-Willem Basselier, Manager Business Development & Partnerships, SAP Concur Benelux
Emma De Lange, Global Travel Manager, International Baccalaureate Organization
Ad Imhoff, Independent Business Travel Consultant, AWise
Melvin van Wingerden, Commercial Director Netherlands and Nordics, AirPlus

12:30 - 13:45 | Networking Lunch

13:50- 14:10 | Industry Perspective: “Business Travel Made Simple through Technology”

Christophe Tcheng, VP of Corporate Solutions, AMEX GBT

14:10- 14:50 | Session 2: Biometrics, AI, chatbots – Do These Make the Corporate Travel Industry Less Complex?
Delegates will learn what the trends and developments are related to AI, biometrics and chatbots. What is the future and what is already in place? Presentations will be followed by a Q&A session with the presenters to leave no question unanswered!

Philippe Le Pape, Global Head of KYC/Authentication Services via Biometrics, Idemia
Christophe Tcheng
, VP of Corporate Solutions, AMEX GBT

Underwritten by AMEX GBT

14:50- 15:05 | Industry Perspective: The Changing Distribution Landscape

Ludo Verheggen, Head of Global Air Content Adoption Strategy, Amadeus

15:05 - 16:00 | Session 3 - Are the Current Changes in the Distribution Channels Making a Travel Manager's Life Less Complex or Are We Back to Square One?
There are significant changes happening in the distribution channels, which have a major impact on the transparency in fare and fee structures in our industry. When is what included and when not, have booking methods changed, and how to incorporate NDC in travel programs? The current changes to the landscape have not made things any easier or have they. An expert panel will address all the developments and provide many insights. The audience will be encouraged to actively participate in the discussions.

Marilyn Barnett, Distribution Strategy Manager, easyJet
Cengiz Inceosman, General Manager The Netherlands, Turkish Airlines Inc.
Jason Long, Board Member & VP Corporate Solutions International, HRS
Marga Plukker, Global Facility & Travel Manager, TomTom International
Ludo Verheggen, Head of Global Air Content Adoption Strategy,  Amadeus

Underwritten by: HRS

16:00 - 16:15| Wrap Up, Thank You & Closing

16:15 - 17:30 | Networking & Drinks Reception

Venue - Holiday Inn Amsterdam Arena Towers

The Holiday Inn Amsterdam Arena Towers is a contemporary hotel with direct train links to the Amsterdam city centre and Schiphol International Airport. Located 5 minutes away from Amsterdam Bijlmer ArenA metro and train station, the hotel is a short walk away from the Amsterdam Arena Stadium, Ziggo Dome and Heineken Music Hall. It offers 10 flexible meeting rooms that can host up to 400 delegates. There is free Wi-Fi throughout the hotel and a 24-hour Business Centre for guests’ convenience. 

*ACTE forum delegates are eligible for 15% off market room rates at the Holiday Inn Arena Towers in the period 27-29 June 2018. For details and booking, please contact Vittoria Lomazzi citing "ACTE/CORTAS Amsterdam, 28 Jun - Special rate".

*This promotion is limited and can be withdrawn at any time without notice.

Address: Hoogoorddreef 66 A, 1101 BE Amsterdam-Zuidoost, Netherlands
Telephone: +31 20 820 2440


Become a member of ACTE today and receive up to 30% off the non-member registration rates.

If you are a Corporate Buyer Member or Student Member, please contact Vittoria Lomazzi to help you with your complimentary registration.

All prices below are in EUR

ACTE/CORTAS Corporate Buyers & GOV/NGO's/Faculty Pricing: 


  • €0*


  • €179

Supplier Pricing: 


  • €249


  • €329

Student Pricing: 


  • €0*


  • €89

Processing Fee: €10
Cancellation/No Show (Buyer) Fee: €25
Cancellation Fee (Others): €25
Transfer Fee: 25
Administration Fee: 25


ACTE invites qualified bloggers, journalists and reporters for news dailies, financial publications, business travel publications, and broadcast media to submit a registration request for press credentials expressly for the purpose of editorial coverage. Press credentials limited to two per media outlet. Advertising sales staff may not register as press. To submit your request for a complimentary press registration, contact us.

*Registration fees for ACTE events are now included as an enhanced membership benefit for business travel managers. This offer extends to all existing travel manager members and any new travel managers who join ACTE in 2018. A nominal non-refundable processing fee (€10) is required at the time of registration and membership must be valid throughout the event date(s). Corporate buyer members who cancel their registration less than 7 days prior to the conference or who are no shows will be charged a €25 cancellation fee. Cancellation fees are assessed to meet the final commitments for food & beverage at the host venue. To view the full cancellation and no-show policy click here. Free and discounted registrations are non-transferable.

For questions and registrations requiring an invoice for payment contact us.

Education will build upon the travel manager as the supporting hub, with each of the spokes representing the various components that must come together in a unified fashion for a successful travel programme. Key focus areas within each of these spokes will surround the evolving expectations and needs of the modern business traveller, and support to the travel managers with both today's challenges and tomorrow's future. We encourage participation of corporate travel professionals, buyers and suppliers and both members and non-members. If you company would like to sponsor this event and gain valuable marketing exposure, please contact usACTE would also like to thank the ACTE Advisory Board who worked closely with staff to guide the development of this forum.
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