Caro Cook

Chief of Transportation Section

International Monetary Fund

Caro Cook is the Chief of Transportation at the International Monetary Fund (IMF). In this role, she is responsible for 3500 travelers around the world and a global T&E budget of over $100 million. She is also responsible for the procurement and negotiation of all the travel products which includes, airlines, hotels, ground transportation services and travel technology. These contracts represent millions of dollars in spend to the IMF. Cook set up the IMF as its own travel agency, while still outsourcing the travel process to a TMC.

Cook began her career in sports sponsorship and PR before moving into the leisure market in the United Kingdom where she worked for nine years for one of the top four tour operating companies. There she was responsible for product, customer delivery, and the profit and loss of 21 business units around the world. She subsequently set up her own consulting business where she worked with blue chip clients such as The Whitbread Company. Cook's involvement in the world of business travel began with the IMF, where she has been for eight years. Through her entire career she has been tasked with delivering "top class" service to customers.

For more information on the International Monetary Fund, please visit www.imf.org.

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