General Sessions
Keynote Presentations & Sponsor Industry Perspectives
Gain expertise and insight on the global issues that directly affect corporate travel, and how they impact your day-to-day operations. Relevant Keynote Presentations and Sponsor Industry Perspectives given by well-known experts will challenge your thinking and provide you with innovative intelligence.
Sunday 25 October 2009, 17:30 - 18:30
Demonstrating the Wisdom of the Crowd
This interactive session will engage attendees - in mind and body – to demonstrate the “wisdom of the crowd.” Join fellow attendees for an incomparable experience to collectively assess current perceptions and future predictions of the business travel industry.
Want to learn more about the Wisdom of the Crowd?
- Read an interview with author James Surowiecki
- Read James Surowiecki's blog, The Balance Sheet
Facilitator:
David Radcliffe, Chief Executive, Hogg Robinson Group
Compliments of:
Monday 26 October 2009, 09:00 - 10:15
The Mobility Revolution & the Power of Social Media: A View from Around the World
Gerd Leonhard
Media Futurist, Author & Blogger & Strategist
www.mediafuturist.com
Mobile devices are taking over at blinding pace, and the implications are vast. How and when will the global shift to mobile impact the business travel industry?
At the same time, social media is exploding, and the noise is deafening. How can corporate travel managers harness the true power and potential of social media for their travel management programmes?
Given the current environment and the pace of innovation, companies are expected to find new ways to engage customers, colleagues, and communities. Gerd Leonhard, whom the Wall Street Journal calls 'one of the leading media futurists in the world,' will show you the way during this highly anticipated keynote presentation.
Compliments of:
Monday 26 October 2009, 16:30 - 17:30
Riding the Edge of Dynamic Change
Susan Lichtenstein
Director of Finance
Cisco Systems, Inc.
Susan Lichtenstein, Director of Finance for Cisco Systems, has an unparalleled success story to tell about integrating and leading change in a travel management department. ACTE is pleased to include Susan as a keynote presenter at the Global Education Conference in Prague where she will provide specific examples, suggestions and advice for replicating her vision in your organization. Cisco’s best practices include: increasing the visibility of the travel management team, gaining C-suite access, incorporating the ‘voice of the traveler,’ and leveraging supplier partnerships.
About Susan:
Susan Lichtenstein is the Director of Finance for Cisco Systems, Inc. She is responsible for managing all travel and meetings extending across 120 plus countries, a program with more than $300M in travel spend annually as well as $300M in meeting and event spend annually.
Susan has an extensive background in the Travel and Meetings industry with more than 25 years experience working within the corporate markets. Susan’s past roles have included Vice President of Sales for a meeting technology company, Vice President of an International Swiss Travel Company and Director of Account Management for a Corporate Travel company.
Susan Lichtenstein Appointed Unanimously to ACTE Board of Directors... Read More
Compliments of:
Industry Perspective
Suzanne Neufang
Chief Marketing Officer
GetThere
On Behalf of:
Tuesday 27 October 2009, 08:45 - 10:00
The Challenge of Implementing Change
Albert A. Angehrn
Director, The Centre for Advanced Learning Technologies (CALT)
INSEAD
In today's business environment, implementing change has become a key responsibility for corporate travel professionals. Yet, change inevitably engenders resistance. The result? Inconsistent and ineffective results, particularly in cultures outside corporate headquarters. Professor Albert Angehrn, Director of The Centre for Advanced Learning Technologies at INSEAD, will introduce four Change Patterns explaining the progression of change. You will learn common barriers (organizational resistance) and levers (insights & management techniques) that you can use to significantly increase the success probability of change management initiatives around the world. Following Professor Angehrn’s keynote presentation, you will have a chance to apply your new skills to real-world scenarios.
Compliments of:
Industry Perspective
Amanda Amos, Head of Corporate Sales, British Airways
Compliments of:
Tuesday 27 October 2009, 16:00 - 17:00
The European Transportation Landscape - Five Years into the Future
The recessionary environment, regulatory changes, and emerging technologies are permanently re-shaping the travel management landscape. At the same time, forces such as airline consolidation, transportation infrastructure funding, and sustainability are affecting how we will travel and what the European transportation landscape will look like in the next five to ten years. Will the future relationship between rail and air be competitive, or one that supports profitability for each sector? What impact will these developments have on end-to-end travel costs for business travelers? Renowned aviation expert Professor David Jarach answers these questions and more during an interview by Business Travel News contributing editor Amon Cohen.
Featuring:
David Jarach
Chairman, Diciottofebbraio Srl
Professor, Bocconi University, Milan
Interviewed by:
Amon Cohen
Contributing Editor
Business Travel News
Compliments of:
Conference Moderator
Michael Jackson
Managing Director
theothermichaeljackson.com
Michael Jackson has carved out his reputation as one of the best business-to-business speakers on the global professional circuit by creating and delivering powerful images and memorable messages at over 300 conferences and seminars to date across Europe, Africa, Asia, the USA and the Middle East; to audiences ranging from factory workers to Heads of State.
Michael returns to ACTE as moderator for the Prague Global Education Conference general sessions following rave reviews for his performances at previous Rome, Washington, D.C., and London events.
